Ilcap srl
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1 February 2017

Starting the ISO 9001 certification process - The quality management system

With the ISO 9001 sign identifies a series of regulations and guidelines developed by the International Organisation for Standardisation (ISO), which defines the requirements for the implementation of a quality management system, in order to conduct business processes, improve the effectiveness and efficiency in product manufacturing and in service delivery, achieve and increase Customer satisfaction.

Starting the ISO 9001 certification process - The quality management system
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